Our company specializes in consulting, branding & design, printing, Digital Marketing, and Marketing Financial Consultation & customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

You can reach our customer support team by emailing sales@prime-tz.com, calling +255 745 010 988, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We want you to be completely satisfied with our services. If you’re not happy with your order, here’s how we handle returns:

• For design projects: Revisions can be requested during the agreed revision period. Once final files are delivered, refunds are not applicable.
• For printing services: If there is a printing error caused by us (e.g., incorrect design, poor-quality print), we will reprint the order at no additional cost. However, issues caused by incorrect files provided by the customer are not eligible for a reprint or refund.
• For digital marketing campaigns: Refunds are not applicable once the campaign has commenced, but we are happy to discuss and adjust the strategy to meet your expectations.

Feel free to contact us at [email or phone number] for any concerns or questions about our return policy.